Privacy Policy

The short version

• We only collect what we need to rent you a slip and keep in touch about it.
• We don't sell your information, show you ads, or track you on other websites.
• The site uses one cookie, and only to keep you signed in.
• You can download a copy of everything in your account, or delete it, from Your Account.

What we collect

When you create an account

Your name, email address, phone number and mailing address. Your password is never stored as you typed it. We keep a scrambled (hashed) version that can check a password but can't be turned back into one.

When you add a boat

Its name, type, length, beam and year, plus its Hull Identification Number and registration number if you give them. We also record when the boat joined your fleet and when it left.

When you book a slip or join the wait list

Which boat, which slip, the start date, the monthly rate and whether you chose electric hookup. If you give 30 days' notice, we record the date you gave it and your last day. For the wait list, we record the slip size you asked for and when you joined, which is what decides your place in line.

When you send us a message

The name, email address and message you type into the contact form on About Us, plus your boat's name and length if you give them. You don't need an account to send one.

When you sign in

How many times in a row a sign-in has failed, so we can lock the account after three wrong passwords. The count goes back to zero when you sign in successfully.

Why we use it

• To hold your reservation, assign your slip and work out what you owe.
• To keep your place on the wait list and contact you when a slip opens.
• To answer your messages.
• To check that a boat fits its slip, and to know whose boat is at the dock.
• To protect your account from someone guessing your password.

We don't use your information for marketing, and we don't make automated decisions about you with it.

Who sees it

Marina office staff, and only to do the things listed above. We don't sell or rent your information to anyone. We would only share it if the law required us to, for example to answer a court order, or with emergency services if your boat or someone aboard it were in danger.

How long we keep it

• Your account is kept for as long as it's open.
• Reservations and 30-day notices are kept for seven years after the lease ends, because they're part of the marina's financial records. If you delete your account, these records stay but no longer carry your name or contact details.
• Wait list entries are kept after they close, so the order of the list can always be checked.
• Messages sent through the contact form are kept for two years after we've answered them.

Cookies

The site sets one cookie, JSESSIONID. It keeps you signed in as you move from page to page, and it's strictly necessary, which is why we don't ask before setting it. It holds a random code, not your name or password. It's deleted when you close your browser, and it stops working after 30 minutes without a click or when you log out.

There are no advertising or analytics cookies. Nothing on this site loads from another company's servers, and nothing is saved in your browser's storage. Because we don't track you across websites, a browser's "Do Not Track" setting doesn't change anything here.

Getting a copy, making changes, or deleting your account

Signed in, you can do all of this yourself from Your Account:

• Correct your details. Change your name, contact details or address, and edit your boats on My Fleet.
• Download your data. Get a file with everything we hold in your account: your details, your boats, your reservations and notices, your wait list entries, and any messages sent through the contact form from your account's email address.
• Delete your account. We remove your name, email, phone number and address straight away, take your boats out of your fleet and take you off the wait list. Reservation records are kept without your name, as described above. You can't delete your account while you have a current or upcoming reservation. Cancel it or give 30 days' notice first, and you can delete your account once the lease has ended.

If you can't sign in, or you sent us a message from a different email address, contact the office using the details below. We'll answer within 30 days, and we may ask you to confirm who you are first.

Keeping it safe

Passwords are stored only in scrambled form. Pages showing your account aren't saved by your browser, so the Back button can't bring them up after you log out on a shared computer. Changing your password signs you out everywhere else. Even so, no website can promise perfect security, so please use a password you don't use anywhere else.

Children

Slip leases are for adults, and the site isn't meant for anyone under 18. We don't knowingly collect information from children. If you think a child has created an account, contact us and we'll delete it.

Changes to this policy

If we change what we collect or how we use it, we'll update this page and the date at the top. If a change affects information we already hold about you, we'll tell you by email first.

Questions